Welcome to our shipping information page. This policy outlines the shipping practices for The Battery and Scooter Store.

Shipping Coverage

We ship products globally. However, there are some locations that we are unable to ship to. If you happen to be from one of those countries, we will contact you.

Shipment processing times

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipping your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery time depends on your location:

• Domestic: 3-5 business days
• International: 7-14 business days

Shipment confirmation & Order tracking

You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

The Battery and Scooter Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

The Battery and Scooter Store is not liable for any products damaged or lost during shipping. If you receive a damaged order damaged, please contact the shipping carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

For more information about our shipping policies, or if you have questions, please contact us at:

Address: 6627 Hawks Creek Ave, Westworth Village, Texas, 76114, USA

Email: csr@thebatteryandscooterstore.com